Terms & Conditions
Legend : 48-h = the site
If you decide to participate, dealing or selling, on the site, you have to register first, create an account and receive a usercode. For the trust and transparancy, especially for the feedbacksystem, users are allowed to have only one account and one usercode. In the searchlistings and on the website only your usercode will be mentioned. Communicating between users, or with the site takes place under usercode. First when the deal is closed to be finished, on the final invoice your name, emailaddress will appear. Addresses have to be confirmed before shipment/payment are completed.
Users bid only for their account on their behave.
Take note, a bid done in an ongoing auction cannot be reversed, it is final.
Starting prices in an ongoing auction cannot be changed.
N.B. Items, opening bidprices and descriptions from auction search-listings, can be changed, or removed untill start of the auction.
As a buyer you only have to pay the bidprice for what the item is purchased plus the correct postage for shipment. Air Mail, Registered Mail and/or Track & Trace service are strongly recommended for shipments. It is the buyer who pays the costs for shipment. Because It is the buyer who decides the way and the costs of shipment (and insurance), the buyer must be aware, for a shipment not-registered and without Track & Trace he automaticly accepts and takes over the responsibility for the shipment from that moment on. Seller has to inform the buyer immediately after sending, about the Post-packetcode and Track & Trace number. Unfortunately for some regions the regular postal service is not 100%, so in this case private postal couriers strongly recommended. Sending and receipt of the lodged shipment than are automaticly confirmated to seller and buyer. The seller should never charge extras for the deal, so never ask more than the real costs of postage for the shipment. The seller pays for the packaging, the buyer for the postage. The seller will always cooperate to send items as a combined shipment, to save costs.
The seller should never charge extras for the deal, so never ask more than the real costs of postage for the shipment. The seller pays for the packaging, the buyer for the postage. The seller will always cooperate to send items as a combined shipment, to save costs.
The site expects buyers to pay the full sum of purchased item(s) incl. postage within 48 hours after the invoice is sent.
The site uses the USdollar as reserve currency.
Moderate and realistic startingbids garantee the fastest and most satisfactory deals. The site can give an almost 99,9% guarantee, all placed items in the auction will be sold.
New items are catagorized in a from the seller chosen new 48-hours-folder.
Every day at 00.00h in London (Greenwich Mean Time) starts a new 48-hours-folder. Closing-time for every auction-folder will be 48 hours later, at midnight 24.00h GMT. Buyers are pointed out, when a bid is made, it is final, so buyers should bid responsably.
Items in the auction not sold in the first auction-round, are automatic transfered in the next auctionround (48 hrs.) with an opening bidprice of US$ 0,05 unless Seller indicates on the sell-application to whitdraw the item when not sold.
Remind: Items cannot be whitdrawn during the auction.
Items should be well described and catatologized conform the current catalogues ( for stamps Michel or Scott coins, banknotes Krause. Sellers can additionaly also mention another catalogue(number)
Buyers can apply for an alert-service for an item he seeks. The site will send you during 90 days automatic an email-alert when this item is send in. After 90 days, you have to repeat your alert-application.
For free use of the site users are urgently appealed to join our feedback-system, to build the reputations we all need.
Feedback system.
The site structures satisfaction with transparency. The feedbacksystem works with 5 stars. These stars appears on the searchlisting next to the usercode, always be visable will be his average rating. With “clicking” on the usercode, the specified rating history will be made visable.
At the top, the average of all ratings, followed below the last 5 ratings being visable, expressing the ratings from the last 5 deals. All registered users can retrieve for other registered users the given ratings to date. The ratinghistory from all registered usercodes is completely callable and visable. The auctionservice is free as long as users join our feedback-system. Users who donot join our feedback-program will be asked to contribute a small amount of 1% of the transaction to help cover the costs of the website. In case a feedback was forgotten, the user will get reminder with the next transaction, with the choice, the 1% contribution or still deliver the former rating. Good usage of this feedback-system from both seller and buyer, is the backbone for the site.
Making reputations visable by sharing feedback from seller and buyer is the elixir that keeps this buy- and sell-system going in trust and honesty.
Resolution
The site expects from the users, in case one party is not satisfied, always to contact the other party and ask for improvement or a resolution, before the feedback is given. When feedback Is given which the other party does not agree, they should always contact the editor first with comments, questions and complaints. If the user still disagrees with this, contact can be made with the resolution center.
Items with hidden defects or repaired, should be described and declared precisely. Conterfeits, fakes or fraudulent copies are not allowed to appear at the auction. The site imposes immediate suspension for interrogation. Depending on the facts, the site imposes up to the maximum penalty of termination of the membership .
Should a settlement in agreement not be possible, the site suggests this to be expressed in the feedback-rating, or in eventually to cancel a deal. In extreme cases, users can appeal the site-resolution-center (final and binding judgement for all parties).
In case a compromise between seller and buyer is not possible , the option to rate the deal as negative for one, or both sides is open, on the understanding that unjustified negative reviews can be challenged at the site-resolution-center, for what the site-resolution-center will make a final and binding judgement. Unjustified negative ratings will lead to a warning, so will repeated warnings lead to suspension.
Negative ratings if not repeated, will gradually optically disappear, but the entire overview of ratings will remain available.
Selling conditions
1.Selling via the Site is free, no provision or fees to pay the Site.
2. the Site provides all its auctions to sell collectables.
All genuine and original items are allowed to sell via the Site. Reproductions and fotocopies should be clearly indicated. Prohibited are falsifications, fake and false products. These items will be whitdrawn from the auction and the seller will be automatic suspended from the Site. The seller can even be prosecuted, as this is criminal act.
3. the Site has all rights to exclude from the auction, collectables, sellers and buyers.
4. the Site and users, have the right to require certificates for very rare items becuse trust is fundamental for the Site.
5.Buyers have the right to cancel the deal within 14 days after receiving the item(s) when the item, or parts of it is are not original, when this was not declared. The buyer has to claim a period of 14 days for investigation and certification, within 48 hours after receiving the item.
6. Once the auction-folder is issued, whitdrawl of items isn’t possible anymore. The auction is final untill the item is sold. The seller is free to determine the opening bidprice. However the Site recommends low opening bidprice.
7. The auctions daily take place, 7 days a week, in daily auction-folders. The name of the folder is the date, the auction starts. The duration of the auction is 48 hours. The seller is free to choose the auction-folders to list his items. Untill the auction starts, the seller is free to change declaration or auction-folder, to plan, declare or whitdrawl his items. In case after start, the auction is final and the item will be sold to the highest bidder. In case an item is not sold, it will be automaticly transferred in the next auction with an opening bidprice of US$ 0,05 Remind: Items cannot be whitdrawn during the auction.
8. Within 48 hours after receiving the payment, the seller has to send the items to the buyer. The seller has to take care of a decent packaging and shipment of the items. It is not allowed to ask more than the actual postage-rate. A combined shipment for more items must be offered to t he buyer.
9.Buyer and seller should agree and be satisfied before the transaction is concluded. Misunderstanding should be cleared and problems be solved . After settlement of the transaction, the payment received and the item received, seller and buyer evaluate the transaction and give their feedback.
10 .Feedback means to validate the complete transaction, from description of the item to receiving the item/money. If a buyer and a seller both are satified, both should validate the transaction as positive, so with a green star. If a buyer or seller still is not satified after the settlement, they are free to give a negative feedback, which means a red star. Both can be dissatisfied and not able to solve their problem reasonable, what can lead to a negative feedback for both.
11. the Site uses for its feedback the two-times-strike-method, when a seller or buyer gets from 2 opponents his second 1 star- rating within 2 months, he will be automaticly temporary suspended for 3 months. Buyer and seller should always compromise and resolve the problem. In case a user kept getting negative feedbacks, the Site will decide to exclude this user for furher participation on the Site.
12. In case of doubts or complains the Site may require from a user the copy of the governmental ID with an associated bank-statement-copy to exclude fraud, or suspend the registration and participation.
13. Users are not allowed to (ab)use the Site for propaganda, advertisements or other private purposes.
14. To sell an item, seller first choose the day auction-folder, than fill in all the required details and upload (a) clear photo(s) of the item(s) or collection. Choosing to sell the item in an ongoing auction is not possible. Upload a second, or more photo(s) of the item, is often recommended for a better view, or details. After filling in, the item will be automaticly given an itemnumber be give. Future auction-folders are not visable, only the 2 ongoing folders. 48 hours duration of an auction-folder applies to all auction-folders. Starting at midnight, the deadline for all auctionfolders is 48 hours later at 24.00h London time. 00.00h GMT is also the moment, the alert-emails are released.
15. Resolution Center. Should a problem that cannot be resolved by both parties arise, free mediation may be requested from the 48-h Resolution Center. The Resolution Center's decision is binding on both parties.
16. Free 48-h alert service for searching items. for 90 days, extension possible. To apply for an alert, use the questionnaire.(for stamps use more than one Catalog indication for optimal alertness; Michel, Scott, Yvert and StanleyGibbons). For alerts, watch the green sign on the toolbar.
17. With joining and participating on the Site you fully and unconditionally agree with the conditions and terms of the Site. It is the seller only, who is responsable for the items listed on the Site. This because the Site only represents the availabillity of selling space and is not participant of any transaction.
18. Not genuine items, but described as if with name,brand, or cataloguenumber, fakes, false, replicas or newprints are not allowed on the auction. Sellers carefully check the exact description and classification. Authorities and brandowners can claim and confiscate the submitted items and start a process against the submitter. Serious complaints from beneficiaries >> means revoke by the Site, suspension or even termination membership.